The Recovery Process

As our basic agreement explains, there is absolutely no risk or upfront cost to the rightful owner. If no recovery is made due to an extenuating circumstance, VI receives absolutely nothing and absorbs the cost of the efforts made to locate the rightful owner. The rightful owner is never asked to pay anything in advance, nor is he or she ever requested to bear any of the expense of extensive research and costly legal fees that VI undertakes. VI is compensated only after a claim is paid at a predetermined and mutually agreed upon fee.

That can vary depending on the type and complexity of your claim or the entity holding the assets. The claims process can take between three and eighteen months to complete once the claim is filed, but there are cases that take several years. After receiving all the necessary paperwork, your account manager will be able to provide a more accurate timeline based on your particular claim.

We will do everything possible to expedite your claim, but in many cases there are no laws mandating when holders must release the assets, so the holder dictates the length of your wait. Remember, we operate on a contingency-fee basis and require no payment until your assets are returned, so it is in our best interest to move as quickly as possible.